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Italy ... Public Telephone Tips

Like many Italian services, the public telephones may seem like a complete mystery to the first time user. They have changed so frequently over the years that whenever I return to Italy I expect to find a new system. Currently most public telephones are operated using a prepaid calling card (scheda telefonica). Supposedly they can be operated using coins, but this never seems to work for me. I strongly recommend purchasing a calling card as soon as you arrive in Italy and keeping it in your wallet--just in case.

Calling cards come in 5 and 10 Euro values. They can be purchased at a Tabacchi store (look for a sign with a big blue T), a café or sometimes a newspaper stand.

Step by step:

  • Before using the card, tear off the scored corner.
  • Insert the card into the opening on the phone.
  • Once inserted, the amount that is still available on the card will appear on a small digital screen. As you talk, the amount will decrease so you can keep track of the time you have left.
  • Dial the number.
  • Good luck!

 

Common expressions:
Thank you.
Grazie.

Hello.
Pronto.

Who is it?
Chi parla?

Hello (Good Day).
Buon giorno.

Good Afternoon/good evening.
Buona sera.

A 5 Euro calling card, please.
Una scheda telefonica da cinque Euro, per favore.

May I speak with _____?
Posso parlare con _____?

You have the wrong number.
Ha sbagliato numero.

This is the most complicated phone I've ever seen.
Questo è il telefono più complicato che abbia mai visto.


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